Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Welcome to Waveney Training ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.waveneytraining.co.uk).

2. Information We Collect

We may collect and process the following types of personal information:

Personal Details: Name, email address, phone number, and other contact details provided when you communicate with us or book a training course.
Payment Information: If you purchase a course, we may collect payment details (processed securely by third-party payment providers).
Technical Data: IP address, browser type, and other data collected through cookies and tracking technologies.
Usage Data: Information about how you interact with our website and services.

3. How We Use Your Information

We use your information for the following purposes:

To process bookings and provide our training services.
To respond to inquiries and customer service requests.
To improve our website and enhance user experience.
To comply with legal obligations and protect against fraud.
To send promotional emails (only if you have opted in).

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party partners who help us process payments, manage bookings, or provide technical support.
Legal Authorities: If required by law or to protect our rights.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability.

To exercise these rights, please contact us at hello@waveneytraining.co.uk.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can adjust your cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@waveneytraining.co.uk
Phone: 01502 389 885
Website: www.waveneytraining.co.uk